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Control & Optimize Your Services Spend

Many companies spend more on services than any other category but lack a unified view and granular control of that spend. Now you can get both with contingent workforce management and services procurement software with advanced capabilities to source and manage contingent workers and project-based services at scale.

Simplify every aspect of services management

  • Spend management
  • Rate consistency
  • Rate compliance
  • Built-in compliance support
  • Services management
  • Seamless invoicing
  • Reporting customization
    • Optimize services spend

      Digitize services procurement with end-to-end processes within a single platform, from sourcing suppliers to contracting to managing workers and supplier payments. Enable procurement, finance, and human resources teams to increase control and make better decisions around services investments with a unified view of spend.

    • Ensure consistent rates and greater visibility

      Use service rate cards to clearly define supplier rates upfront when writing requisitions. Then, carry those rates through purchase orders and supplier timesheets in order to compare orders against the cost of the actual work.

    • Leverage approval workflows

      Tighten control over services spend by setting up automated approvals for service and time sheet rates that weren’t previously negotiated. Ensure that appropriate stakeholders review and approve any ad-hoc rates added to service/time sheets, before the rates are actually charged, for another layer of control.

    • Capture worker information and classification

      Capture all necessary worker information and classify workers appropriately to ensure regulatory compliance and mitigate audit and regulatory risks. Created detailed worker profiles with the required contact information, forms of identification, contracts, and onboarding/offboarding documents.

    • Easily manage and track worker assignments

      Proactively monitor, manage, and adjust worker assignments to ensure you’re consistently getting the most value from your services investments. Track on-time and on-quality performance of suppliers.

    • Gain control of overhead

      Procure services in the same way you procure items by making service requests from your cart, as well as from free forms, or forms. Seamlessly pay services invoices directly through Coupa Pay, and ensure that you’re always invoiced at negotiated rates and only for completed work.

    • Get more from advanced reporting

      Leverage a variety of out-of-the box reports or opt to create and customize your own reports with advanced reporting capabilities. Get a deeper look at your business spend data and identify transaction tracking problems right away.

    • Is your contingent workforce management strategy prepared for the future?

    A perfect match: Services Procurement + supplier management

    Supplier risk can change rapidly based on many factors. Avoid service disruption by channeling spend to vetted suppliers and continuously monitoring risk. Understand performance and risk, as well as supplier diversity and green status, to protect your company and maximize the impact of ESG initiatives.

    Created to connect: contingent workforce management + Procurement

    Give users one place to request what they need and deliver visibility into and control over all spend. With guided buying, managers leverage contingent workforce and project-based services to maximize savings and avoid misclassification risks. AI-driven insights into services spend help category managers optimize sourcing and drive value.

    Better together: contingent workforce management + Invoicing + Procurement + Pay

    Eliminate manual invoicing and payments work and go paperless with automated invoice capture and touchless processing. Open up early payment discount opportunities, ensure compliance with VAT regulations, and improve relationships by providing suppliers with full visibility into invoice and payment statuses.

    • Improved timelines and finances for technology leader NEC Europe

      View Customer

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